If you’re new to Precise Creative, we’ve included some frequently asked questions below regarding our full range of marketing, branding, digital, proofreading, editing, writing, and social media services.
If you have a question that’s not listed, please give us a call or email us; we’ll be happy to answer your questions. And don’t forget to check out our testimonials to see how other clients liked our work.
Please click on a question to reveal its answer.
HOW CAN I BE SURE YOU ARE THE BEST OPTION FOR ME?
You get access to the industry’s best talent! You can feel confident that you will receive only high-quality work from Precise Creative. Whether you want to rebrand, analyze your competition or up your social game, Precise Creative connects you with our in-house talent and industry partners—all in one place. We farm the talent, and you pay the same easy price as if you had found them yourself.
Plus, our business relies on word-of-mouth referrals from our satisfied clients. We work hard to maintain our reputation for high-end knowledge, excellent work, and premiere customer service. That means, we have to earn your business every day. See what some of our customers are saying here.
HOW CAN I TRUST YOUR SERVICE OR COMPANY?
Precise Proofing LLC, our parent company, is a registered company in North Carolina, U.S.A. We have served clients across the United States, in Canada, and in Europe. We rely on word-of-mouth referrals from our clients who continue to come back. Feel free to read through our testimonials page. You’re welcome to contact anyone you like. They’re all real people. We promise!
We accept payments by check and via PayPal (credit/debit cards), the internet’s most popular and secure payment processor.
WHAT KIND OF GUARANTEES DO YOU PROVIDE FOR YOUR WORK?
We stand behind our work 100%. Precise Creative guarantees our work to be error free under the proofreading and editing guidelines provided. See our What We Do page for details.
WHAT ARE YOUR TERMS OF CONFIDENTIALITY?
All work, communications, analytics, and proprietary information submitted for project work at Precise Creative will remain confidential. We will not share your work with any other party unless permission is first granted in writing. Also, your personal and company information is kept confidential with us too. We do not share email addresses or any other personal or company information with any third parties.
WHAT ARE YOUR HOURS OF OPERATION?
We claim to operate typical 8am–5pm (EST) business hours. However, you’ll often find us working later to beat our deadlines, and because we love the work too!
DO YOU PROVIDE SEO FOR WEB COPY?
Yes! It’s essential for your business to be found on the first page of online search results. The Precise Creative team is adeptly skilled at providing search engine optimization for your website copy and blogs. If you need basic or in-depth keyword research, we have an expert on hand and ready to help.
HOW DO YOU PRICE SOCIAL MEDIA SERVICES?
Our social media management service fees are based on volume and the number of platforms that you’d like us to manage. You may also opt for an individual social media strategy plan and monthly reporting and analytics. Please feel free to contact us for your specific quote.
WHY HIRE A PROOFREADER?
Simply put, our eyes play tricks on us; they see what they want to see. Businesses know their product too well. Writers are too close to their manuscripts. Students are too invested in their research.
Hiring someone outside of your professional or personal circle to proofread and edit your work will enhance and strengthen your original communication. An experienced proofreader/editor will not only correct mistakes, but will also add clarity and substance as an unbiased, outside source reviewing your document through the eyes of your audience.
WHAT IF IN-HOUSE PERSONNEL PROOFREAD OUR DOCUMENTS?
Great question! Most companies don’t hire proofreaders; they hire secretaries, administrative assistants, HR personnel, PR executives, etc. Quite often, it’s one of these people who are relied upon to proofread print ads to web copy and everything in between.
In truth, that person is probably not schooled in the English language, can’t recognize a misplaced modifier, or know all of the idiosyncrasies of our language required for professional business communications. That’s why it’s best to hire a professional to proofread, edit, and even write your business documents–someone who will maintain and support your business image and communications. This helps businesses to obtain prime staff utilization by allowing employees to serve a company through their primary job functions.
HOW CAN I SUBMIT MY DOCUMENT FOR EDITING?
If you’re a new customer, you can submit your document to us through the Request an Estimate form found on our Contact Us page. There is also a link to this form on every page of our website.
If you’re an existing customer, you can submit your document to us through the Client Login feature found at the top of every page of our website.
HOW QUICKLY CAN YOU EDIT MY DOCUMENT?
This depends on the scope of work involved, though we typically complete a project within 5-7 business days, usually less!
WHAT IF MY DEADLINE IS APPROACHING FAST?
We’ll be happy to complete your project to meet your deadline. Just give us a call and we can discuss your needs and our competitive pricing for rush jobs.
WHAT WILL MY PROOFREAD OR EDITED DOCUMENT LOOK LIKE?
That depends on how you’ve submitted your document to us.
If you submit a Microsoft Word file to us, we will return your edited document with all changes tracked, enabling you to individually accept or deny each edit. You can also view a completed, ready-to-use copy of the same document (with all changes made).
If you submit a hard copy or a computer file to us that cannot be edited (.tif, scanned file, etc.), we will return your document with handwritten edits. You can choose which changes to make to your original document.
WHAT’S THE DIFFERENCE BETWEEN PROOFREADING AND EDITING?
Good question. Proofreading includes checking for proper grammar, diction, punctuation and spelling as well as conducting a basic document overview (e.g., alignment, text flow, and font consistency). Editing digs even deeper into your document to spot check facts, provide suggestions to further improve your document, and even rewrite limited portions of text as necessary. See our What We Do page for more details.